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Instacart crashed late Sunday, leaving furious shoppers waiting all night for deliveries that never

Dozens of Instacart customers are furious after a network outage left them waiting all night for food deliveries that never arrived.

Instacart confirmed the outage on Twitter, writing, "

Dozens of people took to social media to complain that the company never directly notified customers of the outage. Several said they were unable to reach Instacart's customer service when their orders failed to arrive. Some said their orders were automatically rescheduled to the middle of the night or the next day.

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On Monday morning, some customers said they still hadn't heard anything from Instacart about the outage or what would happen to their missing deliveries.

The outage also impacted Instacart employees who fill and deliver shoppers' orders.

Do NOT subscribe to #instac... @ Mick Weidner

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I ordered @Instacart today ... @ #emo##emo##emo##emo# night of the L I V ing dead #emo##emo##emo##emo#

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@Instacart you should chang... @ DrDina420

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@Instacart What#emo#s the statu... @ Mey

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Ordered @Instacart at 4pm y... @ Erin Wilson

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@MissKanan @Instacart Just ... @ Itsmetricky

@Instacart so, your whole s... @ Billy Schroeder

@instacart I am a shopper a... @ Stephanie Abene

@Wegmans @Instacart 1 of 2.... @ kelly larkin

@Wegmans @Instacart 2 of 2.... @ kelly larkin

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@Instacart I placed my orde... @ Chloe Jane

@Instacart As shopper, the ... @ ysa_ballerina

@Instacart I never received... @ Natalie Noble

Tried to use @Instacart to ... @ Juree-Gee

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@Instacart I understand tha... @ Yara Wilson

@Instacart - placed and ord... @ Preet Kamal Singh

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Kelle Repass

Update: 2024-08-06